missing posted activity

Incident Report for Edenred Pay

Investigating

Edenred Pay is currently experiencing a delay in receiving posted records from one of our third-party card processing partners. As a result, you may notice missing posted activity for cards issued through this partner in your reporting.

Our team is actively collaborating with the provider to resolve this issue and ensure that the payment platform accurately reflects the most recent payment activity.

We appreciate your patience as we work to resolve this issue.

Posted Dec 04, 2025 - 11:41 EST

This incident affects: Edenred Pay Payment Platform.