Payment Automation Platform Outage

Incident Report for Edenred Pay

Resolved

On January 20, 2026, Edenred Pay's payment automation platform experienced an outage between 08:15:20 AM and 08:28:20 AM EST, preventing users from logging in to the user interface. Service was restored at 08:28:20 AM EST.

Posted Jan 20, 2026 - 08:00 EST